Help

  • Frequently Asked Questions

    The Folk Music Academy is an online service where you can learn from some of the best folk musicians in the Nordic Countries. All the instructors have recorded 10-15 tunes plus an interview and a music video. You will also find videos about basic and more advanced techniques, rhythm, bowing patterns etc.

    Users also get access to a user forum where you can discuss everything about the videos or folk music in general. 

    Every time we have a new instructor in the studio, there will also be a live stream concert and/or workshop! 

    You sign up to one of our subscription plans (1, 3, 6 or 12 months) and you´re good to go. When you sign up, you will get access to all the locked material on the website. 
    People that signed up for an Earlybird account can try our full membership for free from June 1st until July 1st 2020. You can still signup for an Earlybird account until June 30th!

    After July 1st the prices for a membership will be:
    € 40 every 1 month
    € 90 every 3 months (€ 30/month)
    € 150 every 6 months (€ 25/month) 
    € 240 per year (€ 20/month)

    After you are logged in, you will find a user menu in the top right corner. When you click on your name a menu will open. Choose ‘Membership:

    Click on 'membership' in the user menu


    You will then see an overview of your current membership subscription:


    Overview of your current membership

    If you want to upgrade, downgrade or cancel your membership, you click on the big orange button.
    You will then be taken to a page of our payment provider (Stripe):

    Page where you can change your subscription and download invoices

    Here you can:
    • Change your current membership subscription
    • View and download invoices of your payments
    • Cancel your membership subscription

    N.B.: If you are done, you can go back to the Folk Music Academy by clicking on the our logo and name in the top left corner or on the 'Return to The Folk Music Academy' link.

    Yes.

    People that signed up for an Earlybird account can try our full membership for free from June 1st until July 1st 2020. You can still signup for an Earlybird account until June 30th!

    From July 1st everyone will be able to see the promo videos for each course. If you you signup for a free user account (without signing up for a paid membership plan) you can see one video lesson from each course. 
    And, of course, if you signup for a full membership plan, you can see all available videos, attend the exclusive live streams, use the community features and get the complete full member experience.

    Yes. Send an email to billing@thefolkmusicacademy.com with a photo of your student card and details about where you are a student and how long you will study there. 

    Yes, depending on the number of students.
    Send an email to billing@thefolkmusicacademy.com and we'll get back to you with details. 
    We are working very hard on filming and editing new material. When a new course is released, you will find 5 videos. Our goal is to create the best videos for learning and this takes some time. Our goal is to release about 10+ new courses every year. We will also release “Video of the week”, so you will always have something new to learn! 

    We are working very hard on filming and editing new material. When a new course is released, you will find 5 videos. Our goal is to create the best videos for learning and this takes some time. Our goal is to release about 10+ new courses every year. We will also release “Video of the week”, so you will always have something new to learn! 
    Yes. You will find some beginner videos. For example; “How to tune the hardanger fiddle”.  All instructors have recorded tunes for different levels. All videos are shot from multiple angles, and the instructors go through the tunes down to the last detail. It's also possible to rewind, loop (will be released soon) and slow down the videos, so you can adjust the speed to your progress. So even if you are a beginner there is a lot to learn from these videos. 
    Absolutely! Send an email to info@thefolkmusicacademy.com with the name of the musician, links to music/video and some words about why you want this instructor to be a part of The Folk Music Academy.
    It is really very simple. You just press play and then you can choose to use the full-screen option if you want. There is also speed control and chapters on each video so that you can go back or forward quickly. 

    We are developing a looping function so that you can create your own loops and really dig into the music.


    Contact

    You can always contact us if you have a question or a problem. We will do our best to get back to you as soon as we can.

    We also ❤️ love it when you have feedback for us, positive or negative 🙂

    Please use on of the following email addresses to contact us:

    Technical problems
    support@thefolkmusicacademy.com
    Billing or payment problems
    billing@thefolkmusicacademy.com
    General questions / feedback
    info@thefolkmusicacademy.com